Member Support Center

Frequently Asked Questions

• How do I qualify for membership?

  Qualifying for credit union membership is easy and virtually anyone is eligible to join!

  Learn More
• What is the routing number for Credit Union of Colorado?

  The routing number for your Credit Union of Colorado account is 302075128.

• How can I make a vehicle loan payment?

  For your convenience, there are several ways to make your loan payment: in person, online or through the mobile app, ACH, over the phone, or by mailing in your payment. Learn More

• My card information was lost or stolen. What do I do now?

  If you have a lost or stolen Visa card, immediately report this loss to us at 1-800-444-4816 during regular business hours. If the loss occurs outside of regular business hours, please contact the Visa hotline at 1-800-453-4270.

  You also have the option to get a replacement card through digital issuing, by mail, or pick up a new card from one of our branch office locations.

• I lost my card and I need one right now and I live out of state.

  Please contact a member advocate by calling 1-800-444-4816 and we can help you.

• How do I set up an automatic mortgage payment?

  To set up an automatic payment, please call us at 800-444-4816 or visit your local branch.

  Learn More
• How do I set up direct deposit of my payroll check?

  In most cases, to set up direct deposit, you will need your full ACH number (13 digits) and routing number - 302075128

  Learn More
• Do you offer Business accounts?

  Yes! The Credit Union offers a low-cost suite of products geared toward small business.

  Learn More
• Where can I get a free credit report?

  You’re eligible for one free credit report each year from the three national credit reporting agencies:

  • TransUnion
  • Experian
  • Equifax

  or visit annualcreditreport.com to obtain a free credit report.